1. Introduction & Overview
At Pen2Digital (referred to herein as "Pen2Digital", "we", "us", or "our"), founded by Syed Waqas Hashmi, we respect your privacy and are committed to protecting your personal data, intellectual property, and book publishing assets. This Privacy Policy outlines our practices regarding data collection, storage, and processing when you visit pen2digital.io or engage our Amazon KDP consulting and done-for-you publishing services.
2. Information We Collect
We may collect and process the following categories of data:
- Identity & Contact Details: Full name, email address, WhatsApp/phone number, and business country provided via discovery calls, consultation forms, or lead magnet requests.
- Project & Intellectual Property Assets: Book concepts, manuscripts, outline briefs, genre preferences, and Amazon KDP author account configurations shared for deployment.
- Technical & Analytical Data: IP address, browser type, device information, operating system, and anonymized interaction metrics gathered via standard cookies and privacy-first web analytics.
3. 100% Intellectual Property & Manuscript Security
Unlike predatory vanity publishers, Pen2Digital operates under strict confidentiality and non-disclosure standards:
- Complete Ownership: You retain 100% ownership, copyright, and royalties for all manuscripts, graphics, and published assets.
- No Reselling: We never resell, license, distribute, or repurpose your proprietary book drafts, ideas, or research data to third parties.
- Secure Transmission: All files and credentials shared with our production team are handled through encrypted channels and deleted upon project sign-off upon request.
4. How We Use Your Data
We process your data exclusively for legitimate business and client service purposes, including:
- Scheduling and hosting one-on-one video strategy sessions via Zoom or Google Meet.
- Delivering commissioned book formatting, cover artwork, and Amazon PPC launch plans.
- Dispatching transactional updates, project milestones, and requested publishing blueprints.
- Complying with statutory tax, legal, and regulatory requirements.
5. Third-Party Services & Integrations
We may utilize trusted enterprise third-party tools to facilitate communications, scheduling, and analytics (such as Google Workspace, Calendly/Zoom integrations, and Meta/Google pixel analytics). We never sell your personal information or contact details to third-party data brokers.
6. Data Rights & Inquiries
Under applicable data protection regulations (including GDPR and CCPA principles), you have the right to request access, correction, or deletion of your stored contact data.
For inquiries regarding this policy, contact our data protection team directly at:
Email: info@pen2digital.io
Address: House # 44, Street # 2 Army Officer Housing Scheme Morgah, Rawalpindi, Punjab, Pakistan, 46000
Phone / WhatsApp: +92-300-8528873